From Ticket Queue to Self-Service: Rebuilding the Developer Experience
A practical model for replacing infrastructure ticket queues with safe, discoverable self-service workflows.
4 min readRead more
Essays & field notes
Thinking in
systems.
Notes on technology, leadership, and the work of making change useful — from Singapore, across Asia-Pacific, and wherever the interesting problems are.
Read the latestEssays, field notes & useful provocations
01 Featured
All writing
Ideas worth keeping.
02
02 Sept 2026
Build, Buy, or Assemble: The Platform Team's Hardest Decision
Every platform capability forces the same trilemma. A practical framework for deciding when to build, when to buy, and when to glue managed pieces together.
3 min readRead more
03
01 Sept 2026
GenAI in the SDLC: Guardrails for Enterprise Code Assistants
Code assistants are already in your developers' editors. The question isn't whether to allow them — it's how to make them safe, compliant, and genuinely productive.
3 min readRead more
04
31 Aug 2026
A 90-Day Blueprint for Starting a Platform Team
A focused first-quarter plan for discovering developer pain, shipping one golden path, and proving platform value.
2 min readRead more
05
26 Aug 2026
Environment as a Service: Ephemeral Environments for Every Pull Request
Why fight over a shared staging environment when every pull request can get its own? Ephemeral environments change how teams test, review, and ship.
3 min readRead more
06
21 Aug 2026
The Platform Product Manager: The Role Your IDP Is Missing
Platform teams fail more often from missing product thinking than missing engineering talent. The platform product manager closes that gap — if you give the role real authority.
3 min readRead more
07
17 Aug 2026
Inner Source at Scale: Borrowing Open Source Lessons Inside the Enterprise
Open source thrives on transparency, reuse, and meritocratic review. Here's how to bring those same dynamics inside your company walls — without the chaos.
3 min readRead more
08
10 Aug 2026
Designing Golden Paths for Regulated Environments
How to encode security, compliance, and audit evidence into fast developer workflows for regulated organizations.
2 min readRead more
09
29 Jun 2026
Platform Engineering Metrics That Do Not Lie
A balanced measurement framework covering adoption, flow, reliability, satisfaction, and business outcomes.
2 min readRead more
10
08 Jun 2026
Why Your Internal Developer Portal Is Not a Platform
A portal can improve discovery, but true platform value depends on reliable automation, ownership, and operating capabilities.
2 min readRead more
11
11 May 2026
The Platform API Is Your Real Product
Why stable contracts, lifecycle management, and clear ownership matter more than a polished developer portal alone.
2 min readRead more
12
13 Apr 2026
FinOps by Default: Cost-Aware Platform Engineering
How internal platforms can make cloud cost visible and actionable without slowing development teams down.
2 min readRead more
13
16 Mar 2026
The Paved Road Paradox: Standardization Without Stagnation
How platform teams can standardize delivery without preventing engineers from experimenting and improving the path.
2 min readRead more
14
09 Feb 2026
The Human Side of Platform Adoption
Platform adoption depends on trust, participation, and local champions—not only better tools and technical architecture.
2 min readRead more
15
12 Jan 2026
AI Assistants Meet the Internal Developer Platform
Where AI assistants add value to platform workflows—and why deterministic controls must remain underneath.
2 min readRead more
Showing 10 of 14 articles
Signal, not noise
Practitioner perspectives, distilled.
Occasional notes for senior leaders in technology and transformation. Sent when there's something genuinely worth saying — not on a calendar.